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Job Title: Ecommerce Technical Administrator
Location: Pynes Hill, Exeter
Salary: £18,500 
Hours: Full-time, Permanent

The company is an internationally renowned craft business based in Pynes Hill, Exeter.

They are now seeking an Ecommerce Technical Administrator to provide Operational support to the Finance and Operations Department.

Key Responsibilities:

  • To work closely with the Commercial team on product set up, availability appearance on the website, faceted navigation Etc. Have an in depth knowledge of the product set up process in the company's front and back end systems. Support the Ecommerce Manager in creating and maintaining product upload sheets.
  • Work closely with the Ecommerce Operations Manager to support the smooth running of the websites and quickly act on any bugs/fixes required when required.
  • Provide support to the Ecommerce Operations Manager and the Head of Operations in the smooth running of our accounts within 3rd party websites (Amazon, EBay, Etsy etc).
  • Support the monthly upgrades to our operating system, ensuring any new features are fully tested.
  • Provide support and cover for the ticket system with our hosting providers, prioritizing work needed and escalating issues where necessary.
  • Work closely with the Marketing Department in the setup of back end promotions in Priam and testing these on site.
  • Provide support to the Operations Manager in testing the process of website development with their hosting providers.
  • Provide additional support & reporting to other members of the operations team when required.

Essential Skills:

  • Excel Skills.
  • Ability to problem solve.
  • Ability to be self-sufficient.
  • Keen attention to detail.

Desirable Skills:

  • Previous experience in website maintenance an advantage but not essential as full training will be given.
To apply for this position please contact Lucy Rushton - lucy.rushton@fwmedia.com

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