We love delighting our customers at SewandSo and we endeavour to provide the best products and service possible.
If you are not satisfied with your purchase, you can return an item within 30 days of receipt for a refund or exchange. For refunds you just need to make sure the item your returning is undamaged and in its original packaging.
If your return is due to an incorrectly supplied, faulty or damaged item, please let us know you are sending the product back to us, you can do that here.
We recommend that you use a recorded delivery service so that you can track the successful delivery of your return.
Please ensure the item is securely packed and in it's original packaging.
We will refund your original delivery charge and the delivery charges incurred in returning the product when a product is faulty, damaged or sent incorrectly, If you simply didn't want the item, that's not a problem, but in this instance we don't refund delivery charges.