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What our customers say

At SewandSo, our customers are at the core of what we do and our main focus is providing great service to every single customer. Many of our customers have been kind enough to pass on their lovely messages and feedback.


"As an Australian in an area where limited craft supplies are available, your website is the first stop for me. I always find what I am looking for on your website - and frequently, what I am not looking for but find I need anyway. Your range of threads is breathtaking. Very satisfied customer."

Lyn in Australia, 01/03/2017

"Happy to let you know that the order has arrived. Quite fast indeed. Thanks for the (as always) excellent service."

Jojo in the Netherlands, 30/08/2016

"Many thanks for the prompt response and delivery. Everything satisfactory and I look forward to receiving the last item in due course (no hurry!). So pleased to have found you and I'll be back when due to start a new project."

Joy in London, 25/08/2016


"I would just like to say thank you very much for your speedy delivery of my order last week. I paid for the 1-5 days, thinking it would arrive this week sometime and it arrived the very next day. So I have already started my new project. So thank you again and I will (and already do) recommend you to anyone I know who crafts and creates."

Emma in Somerset, 24/08/2016

"Thanks for the unbelievable speed in sending the goods, if only I could stitch as quickly! Amazing service, thanks a lot."

Kate in East Sussex, 20/08/2016

"I just wanted to let you know how thrilled I am with the Elbesee Roller Floor Frame and the amazingly swift delivery to the US in 6 days. As soon as it arrived 2 weeks ago, I assembled it and started stitching. I have used it everyday since and I am still very happy with it. Thanks for your efficient service and great product."

Laura in the USA, 19/08/2016

"Thank you so much for you help and the swift despatch. The items arrived today, I am highly delighted with them and am looking forward to starting my embroidery."

Patricia in Sheffield, 16/08/2016

"I would just like to say thank you for a very prompt arrival of my latest order. Its great service from everyone at your place. So thanks once again from a very happy shopper."

Julie in Kent, 11/08/2016

"I just wanted to say thank you for your very prompt service. I received my threads today and can't wait to start sewing with them. Excellent prices too and unbelievable postage charges. I will certainly be ordering from you again."

Ann in Essex, 11/08/2016

"I just wanted to thank the SewandSo team for the speedy delivery of my order to Portugal. My items arrived 5 days after I ordered them from your website. To me, this is outstanding customer service, especially considering I placed quite a large order. My sincere thanks and I will continue to use your website and recommend it to others."

Vera in Portugal, 10/08/2016

"Good morning, I thought that I would let you know that the order which was dispatched on Friday was received safe on Saturday morning, thank you very much. Thanking you for all your assistance."

Elin in Swansea, 08/08/2016

"Thank you very much and just to say how pleased I always am with your great service."

Val in Torquay, 08/08/2016

"Dear SewandSo - Just to say a big thank you for my recent order (only 3 skeins of DMC) arriving so quickly, I was impressed and am now able to continue with my cross stitch this weekend. I think your prices are brilliant, and as soon as I have finished this project I certainly will be looking to buy more from you. Thanks again."

Josphine in Lincoln, 05/08/2016

"I just wanted to say thank you for my order, so quick! Really glad I found you, will be back for some more threads soon."

Liz in East Sussex, 28/07/2016

"I have to say how impressed I am with your service and efficiency. It is exemplary and I can't fault your company in any way. Many thanks, and again, thank you for providing such a wonderful, first class service. Well done."

Carol in York, 27/07/2016

"Just wanted to say a big thank you for a super fast delivery. I ordered on Friday and my parcel came Saturday and only paid standard postage. Thank you."

Ellen in Derbyshire, 25/07/2016
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