We are focussed on providing great service to every customer and many of our customers have been kind enough to pass on their lovely messages and feedback.
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| Thank you all for sending your feedback |
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"Hi there,
Just letting you know that my order arrived bright and early this morning. Thank you so much for a speedy delivery."K Andre in New Zealand, 22/02/2012
"Can I thank you for your super speedy delivery. I ordered 50 threads on Monday at about 10 am and they were delivered Tuesday. I am very impressed, well done."Caroline in Gloucester, 21/02/2012
"Many thanks for the prompt service.
Goods received last Friday after being ordered on Thursday.
If only all web sites took a leaf from Sew and Sew book.
Once again, thank you"Rosemary in Northern Ireland, 21/02/2012
"Dear sales at sew and so,
Just a note to say I was really pleased with your service. I thought the canvas I bought was v good value, and it arrived in no time at all, and the whole experience of shopping with you was really easy."Jill in Plymouth, 20/02/2012
"Many thanks for the excellent cross stitch kits which arrived yesterday.
It was a pleasure doing business with you."Loraine in Perth, 20/02/2012
"I am constantly singing Sew and So's praises to every stitcher I encounter - so it is about time I told you! You are without doubt the best site to go to for anything stitching related - not just because you have the biggest range of stock at the best prices and process your orders at amazing speed - but because you have the best customer service of any retailer. If there is something that you don't stock (which rarely happens!), I know that you will try your best to source and order it in. You even fix the silly mistakes of your customers. I would never have been able to pursue my hobby to the lengths that I have without having Sew and So as my main port of call."Amanda in Camborne, 17/02/12
"I just recieved the package with the materials. really beautiful many thanks."Silvia in the Netherlands, 17/02/2012
"I would just like to thank you all for your amazing service to your clients. I am so impressed by the speed and efficiency in the way you deal with your orders. I have used your online shop twice in the last week, and am absolutely thrilled with my goods and the speed of delivery. The packaging is fabulous, and the price of p&p very reasonable. The price of the goods are cheaper than other retailers. Please keep up the good work. Five star service."Suzanne in west Sussex, 16/02/2012
"The thread arrived and my wife wishes send her thanks. You can rate you customer service as second to none!"Peter In Brownhills, 16/02/12
"Thanks received yesterday, as always great service & kit"Shirley in Cheshire, 14/02/2012
"I wish to thank you for the speed in delivering my orders and also for the many times when I have needed help. You have advised me on the numbering and thickness of crochet cotton. You have found cross stitch designs small enough to fit in afghan squares and recommended the best leaflets. You can't go into a craft store these days and get advice because in my experience nobody has the knowledge. I for one could not manage without you."Glenda in Sunderland, 15/02/2012
"Dear sewandso staff, thank you for the speedy delivery of my order. I've used your site twice now and reccomend you to everyone i know! The postage is a great price as are the products. Thanks again."Helen in Lancashire, 14/02/2012
"Thank you so much. That is absolutely amazing delivery. I came home this evening and there they were. Nothing missing and all ready for me to sew and within just a couple of days from me placing the order.
I look forward to dealing with you again.
Many thanks and kindest regards"Andrea in Coventry, 14/02/2012
"The parcel arrived this morning! It is brilliant! Thank you so much. I am very happy with it and will start using the items immediately. :)"Nechama in Germany, 14/02/2012
"I've just received my order - all is perfect."Natalia in Russia, 14/02/2012
"Hi there, I just wanted to drop you a quick note to compliment you on your service! I'm a beginner to cross stitch and when I went onto your site last week you made it very easy for me to find what I was looking for. I was thrilled to see that you delivered to Ireland (at a normal P&P rate!!) and was delighted at how fast you're service was, I ordered last Thursday and I have recieved my package this morning! I can't wait to start my new project! Many thanks and congratulations on a great website and service! :)"Kathy in Ireland, 13/02/2012
"As usual an excellent service from SewandSo, order received within 18 hours of ordering... fantastic speed in this wintry weather."Christine in Gosport, 13/02/2012
"Thank you so much for sending my order so quickly, ordered and received within 2 days.
Excellent customer service. I am very pleased with all the products I had ordered.
Many thanks once again."Isabell in Hampshire, 10/02/2012
"Thank you for all your help. I found your website excellent and very user friendly in all aspects."Elizabeth in London, 10/02/2012
"Just a note to thank you for sending off my kit so promptly last night. Royal Mail was up to the challenge, and it arrived this morning."Susan in Kent, 09/02/2012
"I have received this order just now, it´s all correct.
Thank you."Margarita in Spain, 09/02/2012
"Hi
Just to let you know i have got my order
many thanks for your speedy response yet again"Lynne in Jersey, 09/02/2012
"Hi! My order arrived safely and I am very happy with it, thank you."Susan in Lincolnshire, 09/02/2012
"Many thanks. Very prompt delivery. Will definitely be ordering from you again."Colleeen in Leeds, 08/02/12
"I just wanted to let you know how pleased I am with your service. It was probably the fastest delivery I've ever had online and was there within 2 days. Excellent, well done. Thank you"Tina in Wimborne, 06/02/12
"Many thanks!! I placed an order yesterday morning (Friday), received the usual confirmation emails. When I got home from work today - there was my package waiting for me!! Now that's the quality of sewrvice that keeps me coming back ....and back. Many thanks to everyone at Sewandso."Margaret in Northern Ireland, 06/02/12
"I just wanted to say Thank you for your excellent service. The order I placed on Jan 23rd reached my home on February 2nd. I paassed your name on to our local Michaels Craft store as many Canadian Cross stitchers are having problems finding kits!
Thank you again"Anne in Canada, 06/02/12
"Many thanks for the speedy delivery, and efficient service. I will certainly use your web site again in the future."Ann in York, 06/02/12
"Just to say a big thank you for your prompt service. My order was received quickly and the packaging was fantastic. I feel that your prices are excellent and p&p charges very reasonable. Being a new customer, I was most surprised at the speedy and efficient service you provided and I will certainly recommend you to friends and family. I would also like to thank you for correcting my error so promptly when I gave an incorrect spelling of my address."Liz in Grantham, 06/02/12
"I just wanted to write and say thank you for the excellent service.
I only ordered my Pearl Wedding Pattern yesterday and it arrived in the post this morning!
I look forward now to getting material and starting it.
Thank you so much again."Debbie in Gillingham, 06/02/12
"Thank you for the prompt delivery of my order. I am very impressed. It arrived at 1.50pm yesterday (Wednesday) less than 24 hours after I placed the order. What a service!"Jean in Staffordshire, 02/02/2012
"Dear Sewandso,
Today arrived to me the objects that I ordered.
Thank you very much for your Kindness."Claudia in Italy, 31/01/2012
"Once again I have received my cross-stitch kit two days after ordering it; every time this happens I think "what a great service" but I never do anything about it - so I would just like to say that I think you are a brilliant company; great choice of kits etc, fast efficient service, and an incredibly low postage price in these days when most companies charge an arm and a leg for delivering anything. You have never yet let me down - long may it continue!
Thanks again."Mary in Aberdeen, 01/02/12
"Thank you for your promptness kit arrived this moening 24hrs from order brilliannt servive!!"Jane in Willenhall, 31/01/12
"What a marvellous service! I only ordered my cross stitch sampler yesterday morning, and it arrived this morning!"Rosemary in Norwich, 31/01/12
"I just wanted to thank you for the excellent service I received when I placed an order with you. I placed the order at 7:30 on Friday and it arrived on Monday - I could not ask for anything better. Thank you."Nik in Isle of Man, 28/01/2012
"Sometimes we forget to say thank you when it's a remote service so just wanted to say you offer an impeccable service with great choice and that all my orders have been delivered on time and accurately. Would have no hesitation in recommending you to anyone. Thanks again."Lynne in Hertfordshire, 27/01/2012
"sewandso ticks all the boxes. Easy site to navigate, huge choice, easy ordering, altogether 1st. class!"Gillian in Devon, 27/01/2012
"Thank you for my order, it was received this morning, very impressed with quick service, i look forward to ordering from you again."Laurna in East Sussex, 27/01/12
"To order/dispatch team
I must congratulate you on your amazing efficiency. My order arrived this morning at 9.15a.m. approx. seventeen hours after ordering!!!
Thank you so much"Jan in Mansfield, 26/01/2012
"Just to say thank you for your prompt service. All items ordered on Tuesday arrived just now to day Thursday. An excellant service and I would be delighted to recommend your shop. Once again thanking you."Iola in Jersey, 26/01/2012
"To All at Sewandso. Many thanks for your excellent response to my recent order. I may not be the ‘big spender’ but I feel my orders are treated as such because of the swiftness on delivery. Again many thanks. Look forward to shopping with you again."Steffanie in Poole, 26/01/12
"I have just received my order - 21 hours after placing it, I am delighted with your speedy service. I have only recently got internet access and am so pleased I found your website, I have been after a small Elbesee easy clip frame for ages, the craft shop I generally use only stock larger sizes which I already have. It is so frustrating to make three bus journeys taking over two hours to find that they do not have the items I need. Thankfully those days are gone, in future I shall order all my cross stitching requirements from you, your prices are much lower, your shipping costs very reasonable and your service is excellent.
A very satisfied customer!"Jane in Rochester, 26/01/12
"Dear Sewandso,
Thank you I have received the kit I ordered - this morning. Excellent service. I shall be ordering more
from you in the future.Thank you very much."Hilary in Birmingham, 25/01/2012
"Hi and thanks to you all, item arrived today. 1st class service"Colin in Greater Manchester, 25/01/2012
"Thanks so much for your really speedy service..I ordered this wool Sunday and received the package Tuesday!! The quality of your products especially your wool is top class AND your prices are hard to beat! Be sure that I am one happy returning customer!"Siobhan in Belfast, 25/01/12
"Just a thank you for the prompt and efficient service.
Excellent."Ann in Morecambe, 24/01/2012
"I ordered products in my jammies late on Sunday evening, and the whole order arrived early post Tuesday. THANK YOU SO MUCH !!"Carole in Wolverhampton, 24/01/2012
"Thank you so much for the superb service provided by your company – wow – less than 24 hours from ordering to receiving the order. One hears so much about people complaining about poor service so I feel one should also let companies know when they provide such excellent service so a big ‘Thank You’ to you all."Mavis in Orpington, 23/01/12
"Package arrived safely, delighted with the products and the prompt service."Eirwen in Bridgend, 23/01/12
"I just want to thank you for the very quick service I have received with the order below. It has arrived this morning."Barbara in West Bromwich, 23/01/12
"What a wonderful service, order received today. Thank you so much."Liliane in Fleetwood, 23/01/12
"Best craft site by far always helpful, quick postage, and will go out of the way to help can not ask for more i would recommend to anyone"Donna in Lancs, 20/01/2012
"I would like to say how pleased I am with the delivery of my order. I only ordered it yesterday and was pleased to get home after a hectic day at work to find it had already arrived! Many thanks xxx"Hayley in Leeds, 23/01/12
"Many thanks for your prompt despatch once more and excellent goods.
I have voted for you in retailer of the year"Sue in Dunfermline, 21/01/2012
"Thank you for my order. it is great, as always, and I am delighted with the speed and reliability of your service."Dee in Nuneaton, 20/01/2012
"Received today - couldn't be faster delivery - you deserve an award for such prompt service.
Thanks"Val in Somerset, 18/01/2012
"Received my order.All perfect
Thanks!!!!"Maite in Spain, 18/01/2012
"I would just like everyone to know, how pleased I am with the service I always receive with sewandsew, very personel, helpful & very efficient, a rarity these days. A big thankyou too you all."Linda in Lowestoft, 17/01/2012
"Hello Not a query or complaint but a very big thank you for your excellent service. I have used your company only twice but each time I have had the cottons delivered the next day."Adrienne in Suffolk, 16/01/2012
"I would like to say a very big thank you for your prompt service. The DMC fabric I ordered appeared on my doorstep in record time and I now have plenty of time to complete my 2 new projects before their relevant required dates. Many thanks for your ultra quick delivery!"Heather in Herts, 14/01/2012
"hi i received my order today less than 24 hrs from ordering it ! fantastic service thank you."Liz in Reading, 14/01/2012
"Thank you Sewandso for your very efficient service, I received my order in todays post. Having spent a couple of hours going to Hobbycraft in Sheffield, just to find that they didn't have the material I wanted, I came home and discovered you on-line ! I will be using you for all of my sewing needs from now on, I cant imagine how you could improve on your service, well done x"Gillian in Derbyshire, 13/01/2012
"Thank you so much for your so efficient service, received earlier this week, and will be given to my gorgeous, about to turn 85, years young mother for her birthday, a beautiful, beautiful stitcher, soul, and community fund raiser."Beth in Australia, 13/01/2012
"A fabulous range of cross stitch kits and charts and a really helpful, easy to use search facility. Great service too. I ordered on a Wednesday evening and the goods arrived Friday morning ( standard post @ only £1.99). I will definitely be a returning customer."Elizabeth in East Lothian, 13/01/2012
"Dear Sales Team,
Thank you very much indeed for your excellent service. The lady on the phone was pleasant and efficient, the dispatch note arrived almost instantly and the cross stitch arrived this morning.
I despaired when yet another needlework shop closed, but now I can't wait to start this new project!
I will certainly recommend your service and use it again."Pam in Birmingham, 13/01/2012
"Just want to say thank you so much for the excellent service I have received from you. The parcel arrived in this morning’s post so I am now looking forward to starting to sew."Elaine in Essex, 12/01/2012
"Hi I just wanted to say thank you very much, I ordered a 'Latch Hook' yesterday at about 14.40 and it arrived this morning, exactly what I wanted and brilliant speed. This is just to say again thank you and I will be telling my friends about how good you are."Lyn in Hampshire, 12/01/2012
"Easy to use website, good communication and very quick delivery. Many Thanks"Lydia in Mid Glamorgan, 12/01/2012
"Afternoon, received my first order with you yesterday very impressed with the quality and the prompt service. Thankyou looking forward to dealing with you again."Susan in Grantham, 12/01/2012
"Thankyou. I received my order, a chunky cross stitch cushion, very quickly ( in Australia) and I am thrilled with the product. Great!"Bev in Australia, 11/01/2012
"I have just received my order today which i only placed on monday, what quick service. The items i have ordered are the cheapest and best i can find anywhere. thanks for being so quick i can now finish my pattern and i will be ordering from u again the future."Marie in Tyne and Wear, 11/11/2012
"Thank you for all my orders I have received. They have been prompt and never disappointed with anything I have received. Thank You."Mavis in Manchester, 11/01/2012
"I actually received my order in the post before I received this email!
Thank you so much for a great customer experience, easy to use website, good product range, reasonably priced and exceedingly speedy order to receipt time.
I will definitely recommend you and will use your website again in the future."Ashley in Berkshire, 10/01/2012
"Wonderful, speedy service. Order placed on Saturday, received chart and aida today. Thank you so much Sew and So..... you are so reliable, you've never let me down. :)"Sylvia in Weymouth, 10/01/2012
"Many thanks for the order which arrived safely in the post today. It was a pleasure dealing with you and I will be sure to contact you again in future should I need anything. Will also recommend you to my friends."Norma in South Africa, 09/01/2012
"Thank you for your speedy response to my order - received it this morning and look forward to start sewing."Sue in Kemble, 07/01/2012
"What an excellent service - I only placed my order yesterday and it has just arrived. Most impressive. Thanks you very much."Annie in Hampshire, 07/01/2102
"Thank you for the prompt dispatch of my order which I placed yesterday afternoon. It arrived in this morning's post and I was pleasantly surprised to receive it so quickly. Keep up the good work!"Brenda in Herts, 07/01/21012
"JUST HOW QUICK ARE YOU - I SEEM TO HAVE ONLY JUST PRESSED PURCHASE AND IT HAS JUST ARRIVED - BIG THANKYOU"Ros in Surrey, 07/01/2012
"I am very impressed with your fast efficient service. I will certainly recommend you and hope to use you again."Barbara in Derby, 07/01/2012
"Hi Everyone who dealt with my order.
Thank you so much. It was safely received today and I can't believe how quickly you have dealt with it. I can now start the project.
Great service.
Thanks again."Sue in East Yorkshire, 06/01/2012
"Order received. Thank you for dispatching promptly."Lindsay in Glasgow, 06/01/2012
"Just a quick email to compliment how fast your delivery was..24hrs!..if only some of the big named online companies were as quick..thanks again for the fast delivery"Jannette in Lancashire, 06/01/2012
"I have just recieved my order for threads that I placed yesterday. Thank you so much for the prompt posting and your good advice and help. They are perfect I really want to thank you very much."Julia in Wokingham, 06/01/2012
"To all the staff thank you for my recent order which was only placed very late on tuesday evening and it has arrived safe to day Thursday fantastic service"Mrs O'Rourke in Bedfordshire, 05/01/2012
"Hi. Order received, excellent service thank you."Janet in Somerset, 05/01/2012
"Hi, I am saying a big thank you for fast delivery of my two orders. I love the very reasonable next day delivery charges. The items I bought, a frame and stand are very good quality. I put them together very easilly and now cannot wait to start my blackwork. I will be using you as my first port of call for all my sewing stash as I feel you do care about your customers. I have e-mailed your site to all my sewing friends and told them how good you are. I will be ordering again this weekend. I like the fact that I can put items in my basket and they stay there for me to buy at a later date. Thank you very much."Carol in Cardiff, 04/01/2012
"I would just like to say how impressed I am with your company, the quick delivery, and quality of the goods is outstanding, and I am sure I will be ordering more items from yourselves."Judith in Lancashire, 04/01/2012